Exploring Cross-Cultural Value Structures with Smartphones

Dong-Hee Shin and Hyunseung Choo

Journal of Global Information Management, vol. 20, no. 2, pp.67-93, Jun. 2012 (SCIE, IF: 0.452)


Smartphone users in the U.S. and Korea were cross-surveyed to determine country-specific differences in product value perceptions. Usability factors and aesthetic values were combined using the theory of reasoned action (TRA). The strengths of the model’s relationships are discussed. The models were analyzed cross-nationally to explore differences in the compositions of technology adoption motives in the two countries. Although the results illustrate the importance of both usability and aesthetic values, the two countries show different value preferences as well as intention and adoption patterns. The results of this study suggest practical implications for employing cross-cultural strategies in the global marketing of smartphones as well as theoretical implications for cross-country studies, which are recommended accordingly.



Adoption, Cross-Cultural HCI, Moderating Effects, Smartphones, Theory of Reasoned Action (TRA)


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